Order Cancellation
You may cancel you orders at least 12 hours before the orders are shipped. If you wish to cancel an order, send us a whatsapp message at @ +592-676-0701 or email at support@markethubgy.com. Please state the reason for requesting cancellation. Once the item has been shipped it is ineligible for cancellation and the return and refund policy is applicable.
If an order is cancelled after payment has been made, but at least 12 hours before it has been shipped, we will refund the full price of the order. Be sure to check all your orders carefully before making payment. The method of refund will vary based on the method of payment used for the purchase. Please note that payment on delivery are not returnable.
Requirements for a full Refund: All refunds are subject to the following conditions.
- The item being returned is NOT listed on our non-returnable list.
- The original manufacturer’s packaging of the item being returned has NOT been opened. All open packages are non-returnable.
- You must return the product within 7 days of receiving it and only items purchases through Market Hub Guyana is returnable.
Please note: Market Hub Guyana Reserve the right to choose the payment method when making refund payments - Our Returns Policy is subject to change without notice Please review Returns Policy before making a purchase.